Privacy policy

The purpose of this privacy policy is to inform users of the site https://bubbles-tuktuk.fr/ about the way their personal data is collected, used and protected.

1. Data controller

The data controller is PIXI 10, a limited liability company (SARL), whose registered office is located at 152 rue G. Poittevin, 51480 Cumières, France.

For any question relating to the protection of personal data, you may write to: legal@bubbles-tuktuk.fr

2. Data collected

As part of the forms available on the site, PIXI 10 may collect the following data:

surname and first name
email address
telephone number
preferred date
number of guests
free-form message
any information voluntarily provided in the enquiry

3. Purposes of processing

to reply to enquiries sent via the site
to manage booking enquiries
to communicate with people interested in the services offered
to organise the requested services
to ensure administrative, commercial or pre-contractual follow-up
to improve the operation of the site and the quality of exchanges

4. Legal basis

The processing carried out by PIXI 10 is based, depending on the case, on the performance of pre-contractual measures taken at the request of the data subject, compliance with legal obligations where necessary, and consent where required, particularly for certain non-essential cookies or trackers.

5. Mandatory nature of the information

Certain fields in the form are mandatory. They are necessary for processing the enquiry.

Failing to provide this information, PIXI 10 may not be able to respond to the enquiry or organise the requested service.

6. Recipients of the data

The collected data is intended solely for authorised persons within PIXI 10.

They may also be processed, strictly within the limits of their duties, by technical service providers involved in site hosting, messaging, technical maintenance and audience measurement.

7. Retention period

Data relating to simple enquiries without follow-up are kept for 1 year.

Other data is retained for no longer than is necessary for the purposes for which it is processed, subject to any applicable legal retention obligations.

8. Cookies and audience measurement

The site may use cookies or other trackers necessary for its operation.

Audience measurement cookies may be placed in order to improve site performance and better understand its traffic. Where required by regulation, the placement of such trackers is subject to the user’s prior consent.

9. Transfers outside the European Union

Certain technical or audience measurement tools used on the site may involve the processing or transfer of data outside the European Union. Where this is the case, PIXI 10 ensures that such processing is based on an appropriate legal framework.

10. Your rights

In accordance with the applicable regulations on the protection of personal data, you have in particular the following rights:

right of access
right to rectification
right to erasure
right to object
right to restriction of processing
right to portability where applicable
right to withdraw your consent at any time where processing is based on consent

You may exercise these rights by writing to: legal@bubbles-tuktuk.fr

You also have the right to lodge a complaint with the CNIL.

11. Security

PIXI 10 implements appropriate technical and organisational measures in order to protect personal data against unauthorised access, loss, alteration or disclosure.

12. Updates

This privacy policy may be modified at any time in order to reflect legal, regulatory, technical or organisational developments.